Autolift Warranty

Autolift guarantees all of their products to be free from any faulty material or workmanship for a period of 5 years (60 calendar months) subject to the conditions set out below.

FIRST YEAR

  • The period of warranty commences from the date of manufacture, i.e. the date » on the test certificate.
  • All claims should be notified to Autolift who will authorise necessary repairs.
  • Autolift is in no circumstances liable for any consequential or other loss or damage arising through any defect in our product.
  • We do not make site visits so the jack or component parts must be returned to us and if the fault is covered under this warranty then we will cover the cost of return postage. However, if the malfunction is determined to be due to misuse, wear and tear, neglect, improper adjustment etc., the repair will be charged at list price for components used, labour and postage costs.
  • Should the entire unit be returned; Autolift requires the equipment to be returned on its original transportation legs where applicable.
  • Autolift will not supply loan units whilst warranty repairs are carried out.

2-5 YEARS

  •  Autolift’s liability is limited to the replacement of parts found to be defective within the prescribed period (48 months, starting from the expiry date of the first year warranty) arising solely from faulty material or bad workmanship in the products of our own manufacture, properly used solely for the purposes for which they were designed and intended and not due to wear and tear, misuse, neglect or improper adjustment.

  • All claims should be notified to Autolift prior to the jack or faulty part(s) being returned. The faulty item(s) should be returned to Autolift for repair or replacement, which will then be returned to the customer with fitting instructions. Should the problem be found to be as a result of wear and tear, misuse, neglect or improper adjustment, a charge will be made for the work carried out.

  • Should the entire unit be returned; Autolift requires the equipment to be returned on its original transportation legs where applicable.

  • Autolift is not liable for any transportation costs involved.

  • Autolift is in no circumstances liable for any consequential or other loss or damage arising through any defect in our product.

  • Autolift will not supply loan units whilst warranty repairs are carried out.

WARRANTY TERM 5 YEARS

The prescribed maintenance schedule below must be carried out in order to qualify for the 5-year term of the warranty; failure to do so may void the warranty term. All maintenance must be recorded in order to support a claim if necessary. Weekly: Drain water filter. Check condition of hoses. Apply a few drops of general-purpose oil to air inlet. Quarterly: Grease wheel bearings. Check reservoir oil levels are 50mm from top of reservoir. Check front reservoir with both cylinders fully down. Check rear reservoir with cylinders fully up. (Disconnect air supply before removing filling plugs on top of reservoir) Do not operate with filling plugs removed. Top up if required with ISO 10 hydraulic oil. Hand pump model: Lubricate handle pivot points Annually: A competent person should thoroughly inspect the equipment and any faulty or damaged parts should be replaced. A competent person should also carry out a load test to the maximum capacity of the unit. Note : The main enemy of air-operated pit jacks is water in the air supply. This in time will cause corrosion in both the air pump and cylinders leading to various problems, mainly associated with worn seals. • Ensure the water trap fitted to the pit jack is emptied on a regular basis.

  • Extend both cylinders to maximum stroke on a weekly basis (this pushes out to the tank any water accumulated in the bottom of the cylinder)
  • Change oil in unit every 3 months (if air supply is wet). A complete oil change is recommended every 12 months to ensure longevity of the jack using **ISO 10 hydraulic oil**. The use of incorrect oil is detrimental to the operation of the jack and can compromise the seals throughout the system.
  • The manufacture advises that the shelf life of the rubber in the hydraulic hoses is 28 quarters (7 years) so we advise that the hoses are changed by this time, or earlier, to ensure minimum maintenance & a safe working jack.

WARRANTY PROCEDURE

All claims should be notified to Autolift by telephone, in writing or email to the address/details below.